Our Cancellation Policy

This policy is in place to encourage common courtesy. We are here for you when you need us.

We do everything we can to provide the best possible service to all our clients. We would love to heal the world, but unfortunately we only have 24 hours in a day, like everyone else. Given this fact, we request our clients to provide a 24-hour cancellation notice. Confirmation emails are sent out 36 hours prior to the appointment time.

Early Cancellation: cancellations outside of 24 hours of the appointment time will have no fee, and we look forward to your reschedule with us.

Late Cancellation: cancellations made within 24 hours of the appointment time. Late cancellation fees are 100% of the appointment service price.

No Call / No Show: for this unfortunate event, we require a 100% appointment fee to be paid. If a current Series is available, one session will be deducted.

  • Cancellation fees must be collected before any further appointments are attended.
  • If an active Series is available, the fee may be deducted from it.
  • Gift certificates can be voided by failing to make your appointment, or canceling without sufficient notice.

Of course, we understand that life is complicated. In the event of reasonable unexpected life events, or illness, we may waive this policy. This is at the discretion of the scheduled therapist. Please call, because we do want to continue to work with you.

Running Late? Contact Us!

  Text Us: (704) 586-9178

  Call Us: (704) 916-9295

  Email Us:

  • David – david@elementsofbodywork.net

  • Karen – karen@elementsofbodywork.net