Frequently Asked Questions
The length of your massage session will be either 30, 60, 90 or 120 minutes, depending on the session you have booked. Your massage time starts when we re-enter the room, and you are on the table ready for your massage to begin. You may not be accustomed to this, as all chains and most spas are timed at roughly 42 to 50 minutes for a “one hour” massage. The difference is the time given for you to get undressed and on the table, and the time it takes you to get dressed at the end of the session. We provide 30 minutes between sessions, to allow time for you to undress to your comfort level and get on the massage table, dress at the end of massage, and allow us a chance to show you stretches, and possibly exercises, that can help you maintain your new level of stress reduction, improved muscular health and improved range of motion. This keeps you, as well as your therapist, from feeling rushed.
It is more important to us to provide quality care than quantity of massages in a day.
We enjoy our workspace, and definitely want you to, as well. Both of our massage rooms are comfortable, clean, and relaxing. We make a strong effort to create a calming ambiance for our clients by using freshly washed and premium linens, calming music, and soft lighting.
The benefits associated with massage therapy tend to be substantially boosted when you receive treatment regularly. The recommended frequency of therapeutic sessions differs case by case, however, one to two treatment(s) a week are usually suggested in order to overcome a physical or health-related issue. A session once per month, or once every 3 months, may be adequate for wellness or routine maintenance. Following your treatment plan created by your massage therapist will result in the best possible outcome.
For Ashiatsu, Deep Tissue, Hot Stone, and Swedish massage sessions, we may request our clients to undress to their comfort level. This can be completely undressing, or leaving on some or all underclothing. It really comes down to the clients’ comfort, as draping with a sheet is always utilized to keep you and your therapist comfortable. Whatever you decide, your massage therapist will behave in a professional and respectful manner, and will provide you with a comforting experience. Some clothing may obstruct the natural flow of a massage stroke, and preclude the usage of certain therapeutic techniques.
For Neuromuscular therapy sessions, wearing workout clothing will help your therapist complete a more thorough body assessment. Females may wear a sports bra if our focus will be working the pectorals and serratus anterior muscles (anterior and lateral chest regions.)
For Prenatal massage and some bodywork sessions, underwear or running shorts may be worn to aid the therapist in draping the hips and legs.
Know that you are in control of your session. At any time during the massage you feel uncomfortable, please notify the therapist right away.
Absolutely. That’s why it’s imperative that we have you complete an intake form before your first session. It is equally important to keep us updated with any changes in your health before every session. If you are under a physician’s care, depending on the condition, approval from your physician may be required.
Depending on the type of massage you booked, we will either use oil (maximum glide), cream (little glide for deeper tissue penetration), or work without any massage media (maximum tissue penetration.)
Swedish and Prenatal massages will usually use either oil or cream.
Hot Stone massage will use oil.
Neuromuscular Therapy and Deep Tissue massage will utilize either cream or no massage media.
Ashiatsu Oriental Bar Therapy will use cream.
Any of the above may be changed depending on the goals set with each client for each session.
Most clients start with a 60-minute massage, as it’s just enough time to cover the entire body. A 30-minute session is perfect if you only want a specific area or two covered – such as your back and neck. Many of our regular clients prefer to come in for a 90-minute session, which allows time for the full body massage plus additional attention on any problem areas.
Our cancellation policy can be viewed here: cancellation policy
Please read our cancellation policy, and contact us as soon as possible: Cancellation Policy
Text Us: (704) 970-0255
Call Us: (704) 916-9295
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